Privacy Policy

Last updated: April 22, 2026

HerbAI ("we," "our," or "us") operates the HerbAI mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

Information We Collect

We collect minimal data necessary to provide our services:

• Device Identifiers: We collect anonymous device IDs for rate-limiting our AI wellness assistant (HerbAI). These are not linked to your personal identity.
• Purchase History: When you subscribe to a paid plan (Starter, Pro, or Elite), purchase information is processed through Google Play Billing (or Apple In-App Purchase) and RevenueCat. We receive subscription status data to unlock features but do not store payment card details.
• AI Chat Messages: Messages sent to HerbAI are transmitted to our secure proxy server and forwarded to the Anthropic API for response generation. These messages are processed ephemerally and are not persistently stored on our servers.

Information We Do Not Collect

• Names, email addresses, or phone numbers
• Location data
• Photos or camera data
• Contacts or address books
• Browsing or search history
• Health data — diary entries are stored locally on your device only

How We Use Your Information

• App Functionality: Device IDs are used solely for rate limiting AI requests to ensure fair usage across all users.
• Subscription Management: Purchase data is shared with RevenueCat to verify your subscription status and unlock premium features.
• AI Responses: Chat messages are sent to the Anthropic API to generate wellness-related educational responses.

Data Storage & Security

All data transmitted between the app and our servers is encrypted in transit using HTTPS/TLS. Your wellness diary, supplement logs, and personal tracking data are stored locally on your device and are never transmitted to our servers.

Third-Party Services

• RevenueCat: Manages subscription billing and entitlements. See RevenueCat's Privacy Policy.
• Anthropic API: Processes AI chat requests. See Anthropic's Privacy Policy.
• Google Play Billing / Apple In-App Purchase: Handles payment processing for subscriptions.
• Amazon Associates: Affiliate links to Amazon products. Amazon's privacy policy applies when you visit their site.

Children's Privacy

HerbAI is not intended for use by children under 13. We do not knowingly collect information from children.

Your Rights

You may request deletion of any server-side data associated with your device or account by contacting privacy@herbalvanguard.com. Locally stored data can be deleted by clearing app data or uninstalling the app.

Account & Data Deletion

You can request deletion of your HerbAI account and any associated data at any time.

1. Email privacy@herbalvanguard.com with the subject line "Account Deletion Request" from the email address associated with your account (or include the email address you signed up with).
2. We will confirm receipt and complete the deletion within 30 days.

What is deleted: your account record and login credentials, subscription entitlement records held by us, and any server-side data linked to your account or device identifier.

What may be retained: transaction records required for tax, accounting, or fraud-prevention purposes, retained only for as long as the law requires. Subscription billing history is also held by Apple, Google, or Stripe under their own policies; cancel any active subscription through the store you purchased from.

Local data: your wellness diary, supplement stack, and tracking data are stored only on your device. Delete them at any time from Settings → "Delete All Saved App Data from This Device," or by uninstalling the app.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date above. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Contact us at:

Email: privacy@herbalvanguard.com
Website: herbai.ai